Zipporah French came into our practice after we had been operating for 12 months. Her understanding of how to run a specialist surgeons practice was infinite, as she has more than 20 years of experience in this business. Within a very short amount of time, she transformed our systems and processes to work more efficiently and effectively. The reporting systems she developed from the computer software that we were using significantly increased our productivity.
One stand out activity that she did, was to tailor processes according to the principal’s strengths, and preferred methods of communicating and reporting. This succeeded in preventing double handling of information,and saved an enormous amount of the practice managers time. With her in-depth knowledge of computer software we now have all the data at hand to oversee the business on a continual and consistent basis.
If we had the benefit of Zips knowledge and assistance at the outset, it would have made a world of difference to many of the teething issues that we encountered., and life would have been a lot less stressful.